Wise words. Investment property in Raleigh and the Triangle can be a lucrative investment, and as active investors ourselves, we have experienced what it takes to maintain profitable, self-funding portfolios.
From a property management perspective, we recognize the importance of fostering good relations with qualified tenants; we focus on resident retention and we work to maintain each property in good repair while minimizing maintenance costs at all times. Additionally, with an active social media presence and our growing database, we strive to secure new occupancy with very little turn-over time involved.
If you are interested in discussing property management services or would like to speak with us regarding purchasing investment property, we’d love to hear from you.
In the meantime, please review the list of some of the more frequently asked questions (FAQ) regarding property management services posed by our property owner clients and tenants.
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Get in touch, and we’ll keep you engaged.
Frequently Asked Questions
Your rent is due and expected on the FIRST DAY OF EACH MONTH, unless otherwise specified in your Lease Agreement. Payment not received on or by the 5th DAY OF THE MONTH, will be subject to a late fee as specified in the Lease Agreement (page 1). It is important that rent payments are made promptly. Remember that chronic late payments may result in legal measures that may lead to eviction.
All maintenance requests must be made in writing. You may submit your request through our website, by mail, or by fax. However, the best route is to complete our online request form. Be sure to include a valid email address, and the system will send you a confirmation of your request.
We define an EMERGENCY as a situation which presents a health and safety danger to people or property. There are few emergencies. However, should you have a maintenance emergency you can call our office 24 hours a day at 919.931.3434. After hours, carefully follow the voice directory instructions under the option “Maintenance Emergencies” (option 1 and then option 2). If you have a valid emergency, someone will contact you as soon as possible to assist you. Stay by your phone and off the line. (Examples of emergencies are flooding, heater not working, fire, gas odors, etc.) For fire, medical, or natural disasters, call 911 first!
In a non-emergency situation, please allow two business days. If you have not heard from our office or our vendor in two business days, please contact our office for assistance.
Residents are responsible for the monthly changing of the air conditioning/heating filters, filling water softener, and replacing smoke detector batteries when needed. You should change your smoke alarm batteries at least twice each year or more frequently as needed. All light bulbs also need to be maintained by the residents. In certain situations, proper yard maintenance and watering may be required by you. If you are not sure of your responsibilities as a resident, please refer to your individual lease, your resident handbook, or feel free to call us.
It is strongly recommended that all residents carry enough renters insurance to cover themselves and their personal property. The owner’s insurance only covers the structure; none of your personal belongings are covered. For example, if a water pipe were to break and flood your home, the owner’s insurance would only cover the damage to the structure and would not replace or repair any of your belongings. Please consult an insurance agent for specific details for this valuable coverage; typically the cost for renter\’s insurance is very affordable. We recommend Highsmith Insurance
Please refer to your copy of your residential lease agreement for information about your obligations under the lease. Contact your property manager as soon as possible to discuss this situation in detail before you break your lease. Breaking your lease will adversely affect your credit.
You are required by your lease to provide a written 30-day notice to Dogwood Properties. You are also required to get a written confirmation of that notice from us. Your notice to us must be delivered no later than the first day of the month. You can mail us your notice or email it to firstname.lastname@example.org. Once we have approved your notice to vacate, you will be contacted by an agent from our office. The agent will walk the property, place a sign in the yard, and install a lockbox. The home will then be put on the market for potential applicants to view. Please review your lease for your obligations under the lease agreement concerning our ability to show the property.
Contact your property manager directly for the necessary forms to remove one roommate from the lease paperwork and/or have a new roommate added. Your property manager will discuss the lease re-write fee, as well as the procedures for handling the security deposit.
No, Dogwood Properties does not allow subletting under any circumstances.
No. Rent checks will only be accepted from those persons whose names are on the lease.
Before you begin any changes or modifications to the property (inside or outside your home), you must submit a detailed request to us in writing. Failure to do so\r\nis a violation of the lease agreement and could result in deductions from your security deposit.
It is important you take care of your entrance keys. Occasionally, you may find yourself locked out of your home or in need of a replacement key. If this occurs, there will be $25 charge.